Introduction

specialsale (“we,” “us,” “our,” or “the Company”), operating the website specialsale (the “Site”) at shop.specialsale.shop, is dedicated to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our online collection of cherished dolls and plush companions or make a purchase through our platform.

By using our Site, you acknowledge and consent to the data practices described in this policy.

Information We Collect

To provide our services and curate your experience, we collect the following types of information:

  • Personal Information: Details you voluntarily provide when creating an account, making a purchase, or contacting our Customer Care Team, including:
    • Full Name
    • Shipping and Billing Address
    • Email Address
    • Phone Number
    • Payment Information (securely processed through our trusted third-party payment processors; we do not store complete payment card details on our servers)
    • Collecting Interests and Purchase History
  • Technical Information: Data automatically collected when you interact with our website, including:
    • IP Address
    • Browser Type and Version
    • Device Information (e.g., operating system, device type)
    • Pages Viewed, Time Spent on Site, and Clickstream Data
    • Referral Sources (e.g., how you arrived at our Site)
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences (such as items in your wishlist or cart), analyze site traffic and trends, and personalize our product recommendations.

How We Use Your Information

We use the collected information for the following legitimate business purposes:

  • To process, fulfill, and ship your orders and manage your account.
  • To communicate with you regarding your orders, respond to your inquiries, and provide customer support.
  • To send you updates about new arrivals, exclusive collections, or special offers, only if you have explicitly opted in to receive such marketing communications. You may unsubscribe at any time using the link in every email or by contacting us.
  • To personalize your experience on our Site and recommend products that may align with your interests.
  • To improve the functionality, security, and performance of our website.
  • To prevent fraudulent activity and ensure transaction security.
  • To comply with applicable legal and regulatory obligations.

Information Sharing and Disclosure

We treat your information with care and do not sell or rent your personal data to third parties for their marketing purposes. We may share your information only in these specific circumstances:

  • With trusted third-party service providers who perform essential functions on our behalf, such as payment processing, order fulfillment, shipping, data analysis, and email delivery, under strict contractual obligations of confidentiality.
  • If required to do so by law, regulation, or in response to a valid legal request (e.g., court order or government subpoena).
  • In the context of a business transition, such as a merger, acquisition, or sale of all or a portion of our assets, where customer information may be transferred as a business asset.
  • With your explicit consent for a specific purpose not covered above.

Data Security Measures

We implement commercially reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption (SSL) for data transmission and secure data storage practices. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of any inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data under certain conditions.
  • Objection/Restriction: Object to or request restriction of our processing of your data.
  • Portability: Request transfer of your data to another service provider.
  • Marketing Preferences: Opt-out of receiving marketing communications at any time.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.

Third-Party Links

Our website may contain links to third-party sites, such as social media platforms or partner websites. This Privacy Policy applies only to information collected by our Site. We encourage you to review the privacy policies of any third-party sites you visit, as we are not responsible for their content, privacy practices, or policies.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy occasionally to stay informed about how we are protecting your information.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us at:

Company: Xinye County Fengfan Internet Co., Ltd.
Address: Room 2302, Unit 4, Dengdu Building, 100 Meters Northeast of the Intersection of Zhongjing Road and Beijing Avenue, Huazhou Subdistrict, Dengzhou City, Henan Province, China
Email: Xyd983214@163.com
Phone: +86 13193814216